Terms of service
Snovera — Terms of Service
Last updated: September 25, 2026
1. OVERVIEW
Welcome to Snovera.
These Terms of Service ("Terms") govern your access to and use of the Snovera website, online store, content, products, features, and services available through our website (collectively, the "Services").
Throughout these Terms, the words "Snovera," "we," "us," and "our" refer to Snovera.
Our online store is powered by Shopify, which provides the technology that allows us to operate our online store and provide the Services to you.
By accessing, browsing, or using our Services, or by placing an order through our website, you agree to be bound by these Terms and our applicable policies, including our Return & Refund Policy, Shipping Policy, and Privacy Policy.
If you do not agree with these Terms, please do not use our Services or place an order through our website.
These Terms apply to customers purchasing products through our website, including customers located outside the United States, subject to applicable local laws.
2. ELIGIBILITY AND USE OF THE WEBSITE
By using our Services, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.
If you are under the age of majority in your jurisdiction, you may use our Services only with the involvement and consent of a parent or legal guardian where permitted by applicable law.
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not use our Services in a way that:
- violates any applicable law or regulation;
- infringes upon the rights of Snovera or another person;
- attempts to interfere with the operation or security of our website;
- introduces malicious software, viruses, or harmful code;
- attempts to gain unauthorized access to our systems or accounts;
- uses automated systems to scrape, copy, or extract substantial portions of our website without our permission; or
- otherwise interferes with another person's ability to use our Services.
We reserve the right to restrict or terminate access to our Services where reasonably necessary to protect our website, business, customers, or third parties.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that the information, descriptions, photographs, and specifications presented on our website are accurate and current.
However, product colors and appearance may vary slightly depending on your device, display settings, lighting, photography, or other factors.
We may update product information, specifications, availability, or pricing from time to time.
Any such changes will not affect an order that has already been accepted unless required by applicable law or agreed upon with you.
4. PRODUCT USE AND SAFETY
Snovera products should be used only as described in the product instructions and information provided with the product.
You are responsible for reading and following the applicable product instructions before use.
Do not use the product in a manner inconsistent with its instructions or intended use.
If you experience discomfort, irritation, or another unexpected problem while using the product, discontinue use and seek appropriate professional advice when necessary.
Snovera products are consumer products intended for their stated use. Nothing on our website should be interpreted as medical advice, diagnosis, or treatment.
We do not represent that the product is intended to diagnose, treat, cure, or prevent any disease or medical condition.
5. ORDERS AND ACCEPTANCE
When you place an order through our website, you are submitting a request to purchase the products included in your order.
After you place an order, you may receive an order confirmation email. An order confirmation acknowledges that we have received your order but does not necessarily constitute final acceptance of the order.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:
- product availability;
- pricing or listing errors;
- suspected fraud or unauthorized transactions;
- unusually large or repeated orders;
- shipping restrictions;
- restrictions related to the destination country; or
- other circumstances permitted by applicable law.
If we cancel an order after payment has been processed, we will refund the amount charged for the canceled order.
You agree that products purchased through our website are intended for personal or household use and not for unauthorized resale.
6. PRICES, PROMOTIONS, AND PAYMENT
Product prices are displayed on our website and may change from time to time.
The price applicable to your purchase is the price displayed at the time you place your order, subject to any clearly disclosed promotional terms or pricing errors.
Promotional offers may be subject to additional terms and may have limited availability or duration.
Depending on your location, applicable taxes, duties, shipping charges, or other fees may apply.
Where applicable, charges will be displayed during checkout before you complete your purchase.
You are responsible for providing accurate and complete billing and payment information.
By submitting payment information, you represent that you are authorized to use the payment method provided.
We use third-party payment processors to process transactions. We do not knowingly store complete payment card information on our own systems.
7. SHIPPING AND DELIVERY
We ship orders to destinations where our products are available for purchase.
Shipping and delivery estimates are provided on our website and during the checkout process.
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, holidays, local delivery services, or other circumstances outside our reasonable control.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout or required by applicable law, such charges are the responsibility of the customer.
We will comply with applicable laws regarding shipping and delivery and will not use this section to avoid obligations imposed by applicable law.
If we are unable to ship an order within the timeframe promised at the time of purchase, we will provide any notice and options required by applicable law.
For additional information, please see our Shipping Policy.
8. RETURNS AND REFUNDS
Our returns and refunds are governed by our 30-Day Return & Refund Policy, which forms part of these Terms.
You may request a voluntary return within 30 days from the date your order is delivered, subject to the conditions described in our Return & Refund Policy.
Defective, damaged, incorrect, or non-conforming products are handled separately from voluntary returns.
For international orders, additional rules regarding customs duties, taxes, shipping costs, or other charges may apply.
Nothing in our Return & Refund Policy or these Terms is intended to waive or restrict any consumer rights or remedies that cannot legally be waived or restricted under applicable law.
9. INTELLECTUAL PROPERTY
All content available through our Services, including but not limited to:
- the Snovera name and logo;
- product names;
- photographs;
- graphics;
- videos;
- written content;
- website design;
- product descriptions;
- page layouts;
- trademarks;
- logos; and
- other original materials
is owned by or licensed to Snovera and may be protected by applicable intellectual property laws.
You may access and use the website for your personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, sell, publish, create derivative works from, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
Nothing in these Terms grants you ownership of any Snovera intellectual property.
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links, integrations, or services provided by third parties.
These third parties may operate independently from Snovera and may have their own terms and privacy policies.
We are not responsible for the content, availability, policies, or practices of third-party websites or services that we do not control.
Your use of third-party websites or services is subject to the terms and policies of those third parties.
11. SHOPIFY
Our online store is powered by Shopify, which provides the e-commerce platform through which we offer our products and Services.
Purchases made through our website are transactions between you and Snovera.
Shopify provides technology and infrastructure for our online store but is not the seller of Snovera products.
12. REVIEWS AND CUSTOMER CONTENT
If you voluntarily submit a review, testimonial, photograph, comment, or other content to Snovera ("Customer Content"), you represent that:
- you have the right to submit the content;
- the content is truthful and based on your genuine experience;
- the content does not violate another person's rights;
- the content does not contain unlawful, fraudulent, threatening, or malicious material; and
- the content does not contain malicious software or harmful code.
By submitting Customer Content, you grant Snovera a non-exclusive, worldwide, royalty-free license to display, reproduce, and use that content for purposes related to operating, promoting, and improving our Services, subject to applicable law.
We may remove Customer Content that violates these Terms, applicable law, or our reasonable content standards.
Nothing in these Terms prevents you from expressing an honest opinion or review of Snovera or its products.
13. ACCURACY OF INFORMATION
We make reasonable efforts to keep the information on our website accurate and current.
However, our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product information, pricing, promotions, availability, shipping information, or other content.
Where permitted by applicable law, we reserve the right to correct errors and update information.
If an error materially affects an order you have already placed, we will provide an appropriate solution consistent with applicable law.
14. PROHIBITED ACTIVITIES
You agree not to use our Services to:
- engage in unlawful activity;
- impersonate another person or business;
- provide false or misleading information;
- interfere with the security or operation of our website;
- upload viruses, malware, or other harmful code;
- attempt to obtain unauthorized access to our systems;
- scrape or extract website content through unauthorized automated means;
- infringe intellectual property rights;
- collect personal information about other users without authorization;
- transmit spam or malicious communications; or
- interfere with another person's use of our Services.
We may take reasonable action, including restricting access to our Services, when we reasonably believe these Terms have been violated.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and its general informational content are provided on an "as is" and "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
However, nothing in these Terms excludes or limits any warranty, guarantee, consumer protection, or other right that cannot legally be excluded or limited under applicable law.
Product-specific warranties, if any, are governed by the applicable product information, our policies, and applicable law.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Snovera will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, except where such liability cannot legally be excluded or limited.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
Nothing in these Terms is intended to limit your statutory consumer rights or remedies.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your material violation of these Terms or your unlawful use of our Services.
This provision does not apply to the extent that the claim or loss results from Snovera's own unlawful conduct, negligence, or other liability that cannot legally be shifted to you.
18. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
19. NO WAIVER
If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce that provision in the future.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our Services and purchases from Snovera, except where applicable law provides otherwise.
21. ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, corporate reorganization, or similar transaction, subject to applicable law.
22. GOVERNING LAW AND DISPUTES
These Terms will be governed by the laws applicable to Snovera's business and the jurisdiction in which Snovera is legally organized, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
Any dispute will be handled in accordance with applicable law.
Nothing in this section prevents a consumer from exercising rights or remedies available under the mandatory consumer protection laws applicable to their purchase.
Important: This section should be updated with the specific state or jurisdiction where Snovera is legally organized before publishing the Terms.
23. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When we make changes, we will post the updated version on this page and update the "Last updated" date.
Material changes will be handled in accordance with applicable law.
Your continued use of our Services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.
24. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us by email: